Business Policies

 

RESERVATIONS

We recommend scheduling treatments in advance to ensure that your preferred time is available. You can book online, through our app, or over the phone. We accept all major credit cards, apple pay, android pay and cash. We do not accept checks. 

CANCELLATION POLICY

We ask that all cancellations be made at least 8 hours before your appointment ,failure to do so will result in half charge for the service.

Clients who no call no show an appointment will not be allowed to book again.

CHECK IN

Please arrive 10 minutes prior to your appointment to fill out our short confidential intake form.

 

LATE ARRIVALS

Please note that arriving late will determine the length of your treatment. If you arrive later than the time of your scheduled appointment, your treatment will be shortened in consideration of the next guest. Thank you for understanding.

 

MINOR POLICY

We require that minors under the age of 16  be accompanied by a parent or guardian.  

 

GRATUITY

Gratuity is customary and is preferred in cash.

 

GIFT CARDS

Our gift cards are prepaid and are available in store for purchase, or may be purchased online through

giftup. Please note that any gift cards purchased in store cannot be redeemed on the same day of purchase.

 

FRIENDS & FAMILY REFERRAL DISCOUNT

We greatly appreciate when our clients tell their friends and family about Eastside Massage. When a friend or a loved one comes in and uses your name, you will receive $5.00 off your next massage!

Groupon customer

We only accept new client use Groupon  voucher , if your Groupon does expire we will accept it at an additional difference of the original price.

 

 OPENING HOURS (By Appointment Only)

MONDAY - FRIDAY 11:00 - 20:00 

SATURDAY 10:00 - 20:00

SUNDAY 10:30 - 20:00

ADDRESS

1944 w 33 rd ave, Denver, CO80211

lohi.massage@gmail.com | TEL.303.901.1115

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